What Plumbers Really Want in a Toilet

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When it comes to choosing toilets, plumbers don’t make decisions based on flashy features or cleanability, like the end-user might. They care about things like performance, reliability, and ease of installation. Read below to find out more about the specifics of what plumbers actually want in a toilet.

1. No-Hassle Installation
Plumbers are on the clock. The easier a toilet is to install, the better.

  • A secure, straightforward tank-to-bowl connection
  • Pre-installed components (like fill valves or flappers)
  • A lightweight design that doesn’t require two people to move
  • Two-piece toilets that are easier to maneuver in tight spaces

The less time it takes to get the toilet seated and sealed, the faster the job gets done—and the fewer issues down the line.

2. Reliable Flush Performance
The #1 reason for callbacks? Poor flush power. Plumbers want a toilet that:

  • Flushes completely with one button or lever push
  • Clears waste effectively—even with low-flow (1.28 GPF or less) rates (See MaP scores for flush performances)
  • Resists clogs without relying on oversized drain lines

3. Durability That Lasts
Plumbers want peace of mind that they’re installing a product that won’t break or wear out within a year. They look for:

  • High-quality vitreous china that won’t crack under pressure
  • Sturdy internal parts (no cheap flappers or weak fill valves)
  • Long warranties and strong brand reputation

A well-built toilet means fewer emergency calls and happier clients.

4. Smart Water Efficiency
Water-saving toilets aren’t just good for the environment, they’re good for customers’ water bills. But plumbers are cautious: they’ve seen their share of low-flow models that barely get the job done. That’s why the best toilets strike a balance between:

  • High efficiency (1.28 GPF or less, ideally WaterSense certified)
  • Strong performance (no double flushes required)
  • Ease of maintenance (parts are easy to access and replace)

When a toilet saves water and works reliably, plumbers can confidently recommend it.

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